PRIVACY POLICY

Last Updated: April 18, 2025

1. INTRODUCTION

Welcome to the website for our documentary film (the "Site"). This Site is operated by TeleStory Pictures ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. INFORMATION WE COLLECT

We may collect information about you in various ways:

2.1 Personal Data

  • Name, email address, mailing address, phone number, and other contact information when you make a purchase or contact us
  • Billing and payment information when you purchase our documentary on DVD
  • Information you provide when you contact customer service

We do not share or sell your personal information to third parties.

2.2 Automatically Collected Information

  • Log data (IP address, browser type, pages visited, time spent)
  • Device information (hardware model, operating system)
  • Cookies and similar tracking technologies

3. HOW WE USE YOUR INFORMATION

We may use the information we collect about you to:

  • Process and fulfill your orders
  • Communicate with you about your purchase, including shipping and delivery updates
  • Respond to your inquiries and customer service requests
  • Send you promotional communications about our documentary film and future releases
  • Improve our website and customer experience
  • Protect against fraudulent transactions and other liabilities

All credit card information and personal data is kept secure through our encrypted secure checkout system.

4. SHARING YOUR INFORMATION

We may share your information with:

  • Service providers who perform services on our behalf (payment processors, shipping companies)
  • TeleStory Pictures and New York Miracle, LLC as distributors and producers of the documentary
  • Amazon and other streaming platforms (only aggregate, non-personally identifiable information)
  • As required by law or to protect our rights

5. YOUR CHOICES

You may opt out of receiving promotional communications by following the unsubscribe instructions in any marketing email we send. You may also contact us directly to request that we delete your personal information.

6. SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the Internet is 100% secure.

7. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date.

8. CONTACT US

If you have questions about this Privacy Policy, please contact us at Service@telestorypictures.com.

Or your can mail us at:

TeleStory Pictures, LLC
1441 Broadway, FL3, Ste#3101
New York, NY 10018